


Q1: Do you offer OEM or branding services?
Yes, we support OEM services including custom logo, mold design, color, odor control, packaging (carton labels), and material options.
Q2: Can I customize the size or shape of the product?
Absolutely. We can adjust dimensions, channel layout, or overall shape based on your technical drawings or specifications.
Q3: What kind of rubber materials do you use?
We use industrial-grade 100% recycled rubber by default. Natural rubber or custom compound formulas are also available upon request.
Q4: Is your product odorless or low-odor?
Yes. We offer low-odor or odor-controlled versions, especially for indoor or sensitive applications.
Q5: What is the minimum order quantity (MOQ)?
MOQ depends on the customization level. For standard models, we can offer flexible MOQs (e.g. 50–100 pcs). OEM orders may require higher quantities.
Q6: Do you support dropshipping or small-batch eCommerce sellers?
We mainly support bulk and wholesale orders, but we can assist with carton labeling and barcode printing for FBA, Shopify, or independent e-stores.
Q7: What certifications do you provide?
Upon request, we can provide material safety reports, RoHS, CE, and others.
Q8: Can I get a sample before placing a bulk order?
Yes, sample orders are available. Standard shipping or courier fees apply.
Q9: What’s the typical lead time for production?
15–25 days depending on complexity and quantity.
Q10: Do you offer assistance with international shipping?
Yes. We can ship by sea, air, or express. FOB, CIF, and DDP terms are all supported.